James Carmody asks the right questions, at the right time, to maintain the dignity and respect his guests, his venders and his staff, while changing the world.
What do the hospitality industry and the hospital industry have in common? Well, from a manager's point of view, everything. You have staff who need training and guidance, you have guests/patients/customers who need your services. But, above all, you have people who want to learn, want satisfaction and want their dignity.
Jim learned early on that it wasn't what you knew so much as what you asked that got results.
Join me as Jim and I sit down in the studio to talk about his career path, his philosophies about people and sustainability, and his plans for the future.
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INSIDE THIS EPISODE:
Find James Carmody on LinkedIn
Seaport Boston Hotel can be found at https://www.seaportboston.com/
The Boca Raton can be found here: https://www.thebocaraton.com/
Follow Host Matt McKee on twitter and instagram https://twitter.com/mckeephoto and https://www.instagram.com/mckee_photo/
This episode was produced by Matt McKee, with help from Suzanne Schultz and http://www.CanvasFineArts.com, the specialists in coaching for creatives, and editing by Bill Shamlian at Orb Sound.